Asi Plumbing

Mike was on time and very friendly and professional. He gave a quote before starting so I knew how much it would be. more

Josh came to our house when we developed a gas line leak and were shut off by LG & E due to the danger. ASI Plumbing had someone here in a short time and gave us excellent service while informing us of what our needs were and what possible ways we had to solve them. We could make an informed decision and knew what to expect for time and payment. Great experience as we have come to expect from ASI-and with very reasonable rates as well. more

Josh rebuilt the inside of one of my toilets and added a new supply line for another. He was very professional and had the work done quickly. I would recommend ASI to anyone who needs a good plumber. more

We had a problem with our ice maker line and Josh came out and did a great job. He was very professional and courteous. I will call again if I have a problem. more

Moved to my forever house a year and a half ago. Now I have a forever plumber. OMG, they were on time, did excellent work, and were polite. Imagine that! That's called good business. The plumber gave me options of what I could get, explained the differences of the products, suggested what he thought would work best for me and it wasn't the most expensive. When my decision was made, one of the guys went to the shop to get the items and BOOM, they were installed that day! My forever plumber is the best. I would recommend them to anyone. Thanks ASI for such excellent service. Judy Karem more

We need our kitchen faucet replaced. ASI, as always, did a great job. Very efficient. more

Service by Carlton was fast, courteous, and efficient. I am very pleased. more

Right in the middle of the most rainest season I've ever seen our sump pump stops working and it was on a Saturday. Called ASI Plumbing at 7:00 am and they were able it us an appointment the same day. Mike Sloan is the person who came out and that was great. He had been to work on other stuff before and I knew when I saw him that the job was going to be done right. He was on time and did a GREAT JOB!!!!!!!! Totally use the again and would suggest them to anyone who has any plumbing problems. more

Josh from ASI replaced our whole house ejector pump system and went above and beyond in making sure everything worked properly and was up to code. We especially appreciated him finishing the job on a holiday. I would definitely recommend ASI to anyone and will use them in the future for any other plumbing need we may have! more

We have had to use ASI several times with great success . Once our upstairs commode started leaking from a crack and Mike replaced it without any hassle. Today our disposal broke and Josh had it replaced and going very quickly. Whenever we need plumbing we call ASI first and they take care of our problems. more

Mike Sloan was very professional and courteous while doing his job. You can be very stressed when you have a water leak in the house, but Mike did everything to calm you down and did repair very accurate and neat way. RESPONSE FROM ASI Plumbing: Mary, I'm glad to hear Mike eased the situation with the water leak in your home. We appreciate your trust in ASI Plumbing to handle your plumbing needs. Thanks, Team ASI more

had major drain problems at 1pm and Carlton had them fixed about 3.Didnt even complain about crawling under the house.Liked service so good I decided to have my whole bathroom redone with new tub and pipes as well as the old lead ones I have are one headache after another.The price I got was much better than the plumber who is his name. more

I called that morning at 11am and Carlton came out at 3pm and stayed until after 6pm to change out our water heater and replace all our valves that were bad. He left the place cleaner than he found it and was very nice and explained what was wrong and how it all worked. I came into the office the following morning and people in the office said we still didn't have any hot water. I called back and within 20 minutes Carlton showed back up and checked everything out. He had found that our owner's bathroom had the hot water in his sink turned on and it had ran all night after he hooked it back up and turned water on again. That office is locked and I didn't think about checking it the night before lol. So even though he had wasted a trip and his time finding our problem, he was very nice and didn't charge us for the second trip. They really do customer service like it use to be when people took pride in their work. I will call them next time we need something. A++++ for Carlton and ASI. RESPONSE FROM ASI Plumbing: Thank you for taking the time to share your experience in this review. Were excited to have Carlton on our team and were please that his service to you and your company was satisfactory. Team ASI more

When I called ASI, I was scheduled right away and they sent Carlton out. He was right on time and knew exactly what to do. It is worth every penny to have an expert take care of something! My job turned out to be more complicated than originally thought. However, Carlton stayed until he got it finished correctly and went way above the call of duty. I received top-notch service at a more than fair price. This company has my trust and loyalty. more

We had Carlton. He was wonderful. Had the problem taken care of right away. Very professional and knowledgeable. We never call anyone else when we have a problem. more

Carlton came to my house, thought he had the problem fixed but LGE failed the test, Carlton was immediately back out and took care of the issue. Great Customer Service, would definitely use this company again. RESPONSE FROM ASI Plumbing: Mr. Clark, thank you for the opportunity to earn your business. Team ASI more

We noted a stain and peeling paint on our dining room ceiling. Suspected leak from second floor commode. Called ASI. Carlton came next day and replaced commode wax seal. Did neat job. The next morning, we noted drip from ceiling about 6' from previous. Again called ASI. Mike Sloan, who was on another job, came at 6:30 PM. Cut hole in ceiling at drip location, but found nothing. Suggested more holes be cut to find source and offered to stay until problem resolved. We decided to wait until next day. Carlton and an associate came next day and after much investigation found problem to be leak from 2nd floor tub drain. After I had a plaster contractor cut holes at places recommended by Carlton, Carlton repaired the drain line and also replaced portions of two water supply lines. Work was in a difficult location but was thorough, neat and efficient. I greatly respect ASI Plumbing. They have resolved many problems in our old house, always immediately and with an up front price. No other plumber for us. more

Amazing service! ASI was able to have a technician out to my residence the same day that I contacted them. The technician (Mike) was knowledgeable and had the plumbing issue fixed in no time. He was a great guy and I would recommend ASI to anyone. Thank you for the assistance! RESPONSE FROM ASI Plumbing: David, We appreciate you taking time to review Mike and ASI plumbing. Thanks, Team ASI more

I totally forgot to mention my technicians name, and that is Carlton. He was running late and was very apologetic on the phone and when he arrived as well. I was hardly upset by that, since they set up an appointment for service that same day, and I was very grateful for that. I cold called ASI because a friend recommended them even though she has yet to use them, she has heard good things, and that was good enough for me. Carlton, explained all the steps, he was neat and professional and didn't seem to mind all of my questions. He was very knowledgable and answered everything letting me know that he knows his stuff and cares. He looked at the job and quoted the price. There was no hard sell for needing to more than what I had called about. I appreciate that because so many times I have had plumbing co's that do more than is necessary. I will definitely use ASI again and pretty much Carlton knows that too. more

I happened to cold call ASI because a friend who has never used ASI, heard great things about them. I am happy I did. They managed to come out same day and resolved the problem without any added pressure to do or change unnecessary things, which is so common place for many big companies. I was walked through the stages of problem and had a really great tech who even though he was running late in his schedule didn't mind answering my questions. ASI has what every company in the customer industry should have, and that is polite, caring, respectful and knowledgable techs coming into your home. more