Appliance Doctor

Absolute biggest mistake!!! VERY unprofessional, came in on phone and stayed on the phone for the majority of the time. Once the problem was diagnosed, I said that it just wasnt in the budget right now and he bluntly said ""oh my god, i wish you told me on the phone"" so much for your free estimate statement. felt pressured to fix right then and there on the spot. Also left behind a mess, usually, professional tradesmen clean up after themselves, not this one, was probablly to busy talking to realize. Unless your willing to get problem fixed right then and there and look forward to cleaning up after a grown man, dont bother more

Fridge was very warm. Called at 9 AM on a Monday morning, they were here by noon and out the door by 12:20 PM. Diagnosed the problem quickly, had the parts on hand, explained what needed to be replaced, did the repair and were on their way. I was also impressed with the repairman's knowledge. His phone was ringing off the hook and he managed to diagnose problems and give repair or replace advice over the phone and set appointments while working on my refrigerator. These guys are busy, efficient, and good. I will call them again the next time I need a repair - my time is valuable and I don't have time or patience for someone who takes a leisurely approach to diagnostics or repair and hangs out all day. more

We called Mark Sunday he arrived on Monday, we were prepared to get a new over the counter microwave [$600.00]\r the two fan switches only needed an adjustment to push the springs back in place,but you had to have technical knowledge we were told by others it was a $200 circuit board.\r Mark charged $79.00 more

I called this company because the ad said ""no service call charge, free estimate"". The serviceman was close by and came within the half hour. He went right to work, dumped my wet clothes on the floor, knocked around and said my dryer needed tuning up. Did not say how much it would cost but at the end said I owed $180. My complaint is that he did not give me the price ($180 seems steep for a dryer tune up) prior to going to work. He also replaced the new alum. piping which he managed to dent during the knocking/bumping around. He also took it upon himself to put company sticker inside my fridge (which I promptly removed). Next time, I'll pay to have a service call repair estimate. Then I will decide whether or not my appliance is worth fixing or not. more

Last night in the middle of our Christmas Dinner preparations our Stove stopped working. After calling several places Appliance Doctor was the first service provider available to come out ASAP. They made an appointment to be here between 4&6 pm, and as promised were here at 5:15. The tech may have lacked a little bit of refined bedside manner, but I wouldn't have called him rude, just ""Get Down to Business."" He didn't waste time making small talk but he was in and out with the problem diagnosed and solved in 15 minutes... a blown ignition for our Gas Range. He had the part in his truck. Flat rate of $150 for labor parts and the whole shebang. I'm satisfied and would use this service again. more

Woke up to no power in refrigerator. Called Appliance Doctor on a Sunday morning and they were there within 2 hours. Thank goodness they had the parts in their truck and my refrigerator was up and running....even managed to save all frozen food!!! Thanks guys! more

bad service and very unprofessional. they could not fix my issue and would not refund me for the cost of parts. be wary of this service and check out bbb.org to see for yourself that they have many complaints filed against them. more

i was appalled by the rudeness and unprofessional-ism of this company. the technician came to work on my appliance and spent about 25 minutes diagnosing it. he seemed like he was rushing to go somewhere. his phone kept ringing and when he answered it i overheard the owner cursing at him b/c he was at my location too long. it seems like all this place cares about is the number of calls they can get to in a day and not the quality of the work they do. long story short they couldn't fix my issue so I'm looking elsewhere. more