Appleton Campbell Inc

4.9
1012 reviews
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id: 29289865
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100 E Franklin St
Warrenton, VA 20186

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(540) 680-4130
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HVAC Contractor

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Reviews
( 971 )
( 31 )
( 2 )
( 4 )
( 4 )

Best

I appreciated how quickly A-C came when I called with two frozen outside spigots. I liked the options offered and the timely way in which the work was done. I have called on A-C ...

Worst

oil furnace serviced. issues still remain after the service. requested for redoing the service.

Very satisfied with the work and technicians 1/8/2019

Great customer service and very prompt in responding to my request. Technicians were very nice, polite, helpful and did a great job! more
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Excellent in every way. 1/6/2019

Larry went beyond and above what was needed. He's the best. more
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Superb service & professionalism 1/4/2019

Dale Beckett provided timely and professional service. I will be requesting for Dale to provide our plumbing service requirements in the future when he is available. more
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Personal professional 1/2/2019

Excellent job by Bill Dooly more
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Excellent service 12/30/2018

For as many years being with Appleton Campbell your company still provides excellent, professional and caring services. The gentlemen Paul, Reid, Jason W. and James K on December 27, 2018 installed a new furnace and an above ground oil tank. They conducted themselves in a professional matter and cleaned up behind themselves. These guys are a great representation of your company. more
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Good did a great job and very courteous 12/29/2018

I’ve used this company for several years and am very satisfied with the work they have done. I will continue to use them. more
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Consistently excellent! 12/26/2018

Appleton Campbell has been our "Go To" team for all HVAC, electrical, and plumbing service. Prices are fair, and they stand behind their work. more
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Great service! 12/25/2018

Great service, excellent contact, from start to finish. more
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Received 5-star quality service on 20-Dec-2018. 12/23/2018

Mike Wright came by after we called in an issue dealing with our Infinity A/C system. Had misunderstanding of what AWAY setting actually meant. Can't thank him enough for his help. We are really grateful. more
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Professional but too expensive. 12/23/2018

I would like to know why you charged me in excess of $600.00 for a Thermostat that retails for less than $100,00. I have used Appleton Campbell for close to 20 years and do not want to change. But I cannot understand what appears to be an inflation of costs. RM Weikle more
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HVAC replaced 12/19/2018

Excellent service, showed up on time, explained what they were going to do, and provided updates through out the day. more
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Excellent! 12/13/2018

The guys kept me apprised of everything. They cleaned up after themselves, too. more
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Excellent experience 12/13/2018

Technician was thorough and professional. more
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Professional 12/12/2018

Appleton Campbell always sends the most professional and courteous technicians. They keep you informed about arrival times, and are very friendly and polite. more
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Outstanding Service 12/8/2018

Fixed recurring septic pump electrical issue with right. Conducted free water test, made sound recommendations. more
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Excellent service! 12/7/2018

Dale Beckett was dispatched to our home to check on our water heater which had stopped delivering hot water. He examined the situation and then took time to explain what was happening with the water heater. He discovered the initial problem was with the circuit breaker tripping and then found a bigger problem with the water heater elements which were bad and needed to be replaced. He also found an unrelated problem with the sump pump slowly pumping water from the drainage water heater. He cleared the construction debris left by the builder and explained in great detail what the problem was in layman’s terms. He went over and above the initial problem - no hot water! Thank you, Dave, for an excellent job! more
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Quick response and very professional! 12/6/2018

We made a call That our heat was out and had someone at our house within two hours . Ethan was very polite very quick and we had heat within the hour we will definitely recommend more
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Quick arrival, good service 12/6/2018

Everything was fine, except being told I am required to write this or that. Not the tone you should use with a customer. more
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Job well done 12/5/2018

Team arrived on time and worked through completing project with heat back up by 4:00 PM. Cleaned up all debris and left house spotless. Great guys!!! more
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Owner Message

  • Appleton Campbell was founded in 1976 by the current President's grandfather, Jim Appleton. It is family owned and operated with a strong focus on employee, community and customer relations. The company holds a Class A license with masters in Plumbing, HVAC, Gas Fitter and Electrical as well as certified geothermal design and install. The technicians receive paid training for both technical knowledge and customer service. The service technicians work on flat rate pricing which means they quote the jobs upfront and get approval prior to starting the work. Customers do not have pricing surprises at the end of the job, do not pay for a slower technician, and do not have to pay any additional charges for parts to be delivered to their home. Appleton Campbell has a strong code of ethics and operates with Honesty, Integrity and Experience. After over 30 years in business, the company had its first IRS audit and was proud to announce that no changes to the tax return were required. That letter has been framed and is located on the wall inside the main entrance to their office. Mission Statement: Exceed Customers Expectations

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