Americas

We had a 9:00 dinner reservation at the New America's location on West Gray and decided to arrive a little early to enjoy the bar scene and check out the new location. After arriving at 8:36pm we checked in and walked right to the bar which was full seating wise but did not have many people standing. I actually walked right up to an empty chair and sat down at the bar to order a drink. I sat there for 15 minutes without being acknowledged by even one of the 3 bartenders. I watched as they served the people to my left and then the people to my right (who arrived after I did). They seemed to ignore myself and my date and would not even make eye contact with either one of us to even get their attention. Finally after 17 minutes of sitting at the bar the female bartender came over and took our drink order. I then watched her go back to the bar- she did not start making our drinks but stood there with a blank look on her face. She then proceeded to take 3 different people’s credit cards and close out their tabs before even starting our drinks. At this point we left. We had sat there for 25 minutes waiting for a drink and if that was the start to our dinner then no thanks. I’ve been a patron of America’s on Post Oak for many years and have never received this type of horrendous service. I could excuse it if the bar area had been packed or if there was just one person working the bar, but with 3 bartenders and a not crowded bar I am completely baffled. I will never go back. more

My wife and I were celebrating our 2nd year anniversary and wanted to try something new and delicious.\r \r Americas was all of these things! The food was great! I've never had a pork chop so tender and juicy. The decor was very classy with a modern edge. Definitely romantic enough for me and my lady. The staff was friendly and welcoming. Our server was nice and was able to offer great meal and drink selections. Upon hearing that we were celebrating our anniversary, he made our evening very special with complimentary champagne and dessert. \r \r So glad we chose the Woodlands location! After a great dinner, we were able to walk just past the patio for a night along the waterway. more

My friends and I left last evening due to all the above cons. I don't believe the bartenders smiled one time and acted like they were doing us a favor. Won't go again. Also, while the restaurant area appears to have air conditioning the bar area has limited. Apparently they didn't pay their bill on the first floor.\r \r Pros: Nice decor / good location Cons: Rude bartenders / poor service / extremely warm more

I was in ""Americas"" this past Saturday evening with friends. Our waiter was ""Douglas"" who was extremely attentive to our table.\r The food was excellent across the board starting with the appetizers that Doug suggested. The main course I chose was a Tuna which was prepared perfectly.\r The desserts were amazing and the atmosphere was memorable.\r Will certainly enjoy coming back.\r \r Michael Brentari Pros: Excellent service, superb food, gorgeous atmosphere more

THIS IS THE BEST RESTURAUNT I HAVE EVER BEEN TO. I RECCOMEND THIE EMPANADAS TO EVERYONE, ALSO THE LOCATION IN THE WOODLANDS HAS A SPECIAL EVERY MONDAY NIGHT, HALF PRICED WINE BOTTLES WHICH ARE PRICED FAIRLY ANY WAYS. THE HOST TOOK US TO THE ELEVATOR AND THEN MET US DOWNSTAIRS BY THE TIME WE ARRIVED, THERE DIDNT SEEM AS IF THERE WAS A BAD TABLE TO BE SAT AT IN THE BUNCH AND WE WERE RIGHT. OUR TABLE WAS LOCATED RIGHT NEXT TO THE INDOOR WATERFOUNTAIN/WALL/MURAL AND ON THE OTHER SIDE OF THE OUTDOOR PATIO, PERFECT VIEW OF THE WATERWAY AND THE LOFTS ACROSS THE WAY. EVERYTIME MY BOYFRIEND OF I TOOK A SIP OF OUR WATER IT WAS REFILLED VERY PROMPTLY. THE SAUCES TOOK ON VERY UNIQUE COLORS AND FLAVORS, AMERICAS IN THE WOODLANDS HAS TAKEN MY DINING EXPERIENCES TO A COMPLETELY DIFFRENT LEVEL!!!! THE ATTIRE IS BUSINESS CASUAL AND VERY POSH BUT ARTISTIC AND MODERN AT THE SAME TIME, WITH A SOUTHEN AMERICA FLAIR. VERY IMPRESSED. Pros: STAFF, AMBIENCE, WONDERFUL FLAVORS, IN THE WOODLANDS AWAY FROM THE CITY Cons: TRY TO FIND A PARKING GARAGE INSTEAD OF PARKING ALONG SIDE THE BUILDING, IT WILL BE HARD TO GET OUT more

Big caveat - I visited Americas back in 2007. But I just thought about Americas tonight and about what a great experience I had, and I really wanted to write a review. I had the best surf and turf at Americas. I remember the steak melted in my mouth, and the lobster tail was smooth... Plus the creme brule was amazing. Our waiter was fine. It's a shame that the biggest complaints people have is of their server - that really does make a difference and restaurants should train their staff to be friendly no matter how pricey the place is. But I recall that our server was very friendly. This is an excellent special occasion restaurant that did not disappoint. Pros: Surf and Turf more

Fantastic "first date" place. Wonderful staff. Love the decor!!!!!!!!!!! Oh yeah.....and the food is... more

Fantastic "first date" place. Wonderful staff. Love the decor!!!!!!!!!!! Oh yeah.....and the food is amazing also :) more

I've been coming to America's since it opened and recommending it to others, but maybe no more. I went there with my wife and her brother for his birthday and the waiter almost ruined the night. He rushed us to decide what we wanted, returning repeatedly to ask if we were ready to order when we were all holding menus up in front of us. I ordered the Cordua special red wine and he wrinkeld his nose and said he did not like it - but when I asked what he liked in the same general price range he snatched the wine list from my hand and said I should just get it anyway. When our food was served I asked if we could get some more vegetables since there were three of us and the family style vegetable plate only had two broccoli florets, two fried potato nuggets, etc. and only about 1/4 cup of white rice. He never brought it. He never visited our table again except to bring the check so we poured our own wine and moved the dirty dished to the side. I hope the waiters at your new Woodlands location are trained and managed a lot better or people will only eat there once. Pros: Interesting decor Cons: Rude service, food seems to be downsized and cheaper ingrediants substituted more

I tried out Americas after a friends recommendation. We made reservations for 7:30 and we were seated right away. The restaurant was so different inside, it was beautiful! Our service was excellent, everything was served just at the right time and we did not feel rushed at all. The food was fantastic and the tres leches and cheesecake was the best! I was very happy with everything and we had a great night more

Still one of the best steaks, or churrascos, in town. We went on a Thursday night and were seated promptly. The steak was awesome as usual. My husband ordered the special with the lobster tail, while it was delicious, it was a bit on the small side. The salad, meat, veggies and tre leches were all great. Can't wait to go back. Pros: great steaks, tres leches Cons: cosntruction and parking more

This has to be one of the most inspirational designs of any restaurant my wife and I haev ever been to. in total, we've eaten at Americas about a dozen times in the last 2 years and have taken many visitors to the restaurant with the same ""wow"" expression from all of them. Our most recent visit was in December 2007 when my mother in law visited from out of town.\r \r Offsetting the magnificent decor is very average service. We have yet to be seated on time, despite always having a reservation adn always confirming the time in advance of our visit. On our most recent visit, we were left to wait in the bar for 45 minutes past our booking time - this was either incompetence or a very crass attempt at getting a higher bar tab!!! If it asn't already very late, we woudl have left for somewhere else. The hostess at the front desk was bordering on useless and very unhelpful - ""what can I do"" was the last response I had.\r \r Saying that, when we were finally seated, the waiters were professional and the food was it's usual good quality and well presented (we had the churasco and Ahi tuna on the last visit, both of which were excellent). The wine list is very good but not spectacular adn our waiter helped us select a good South American red.\r \r Overall, a great ""experience"" restaurant but not somewhere I'll rush back to - putting up with bad service when there are so many other options in Houston is not worth it. Pros: Restaurant design is world class Cons: Service is below average more

We had a reservation on Saturday night at 9:00. While waiting at the bar for our table, it was a solid 10 minutes before the bartender even appeared. When we asked the extremely rude host about our table at 9:45, he informed us not only that the previous party had not yet departed, but also that we wouldn't be seated until our entire party was present.. when we had all been there since 9. After finally being seated at 10, the service was great, although I felt a bit rushed. The food left some to be desired, but I suppose you pay for the ambiance. more

My husband and I visited on the recommendation of a friend and were very satisfied. The service staff was amazing - our waiter especially. He was friendly, attentive and made excellent suggestions on sauces (my husband didn't like the dipping sauce served, so he brought him an excellent alternative) and dessert (the bread pudding is to die for!). The atmosphere itself is worth the trip out - unique and beautiful. We'll definitely be back and have been recommending it to all of our friends. Pros: Food, atmosphere, drinks, service Cons: none! more

I have NEVER had such a bad experience at Happy Hour! The food was in extremely small portions and was terrible, the drinks were not that good, and the waiter stopped by the table every 45-60 minutes at best. I would not recommend this place to anyone. They even served us a drink with an insect in it and the manager made us pay for it - and was extremely rude about us wanting them to take it off the bill. The waiters also got our order wrong every time and brought us drinks a few times that we did not order. Everything was screwed up on our bill as well. It was not incredibly busy, so there was no excuse for such terrible service. NEVER will I go here again! Cons: Service, Management, Food, Drinks more

I went to Americas for happy hour earlier this week. While the bar was not too crowded (it was a Monday), the downstairs slowly started to fill up with the local business crowd. They had a nice buffet-style spread of banana chips, some sort of chicken wings, and a fish dish. The martinis were good - not too strong. Be sure to check out the restaurant area upstairs. The glass-mosaic ceiling is something to take in. more

I recently ate here. I found the plate presentations, and flavors a bit confusing. I had the pork with goat cheese stuffed artichoke. it had tons of butter with the crab meat on top and then another sauce served on the side in a small ramekin on the plate??? Both sauces were rich and didn't balance eachother out. It would have been fine with just one or the other. Then the artichoke just seemed out of place. The dish was boring to my palet after a few bites...flavors were one demenitonal just rich folowed by more richness It was a busy night and service was a little slow but not bad, I like to not be rushed so it was not bad. Nice wine by the glass selections ambience was nice for a date. I may try again but doubtfull. Pros: Ambience, parking and service Cons: Food left something to be desierd more

the ambience is breathtaking, as if you're in the midst of something exotic ... the best way to explain the trendy decor is a cross between a rainforest and a volcano. a place with such attention to detail only hints at how expensive this place is. yes, the food is pricey ... really pricey ... but the quality of food is just as equally detailed as it's surroundings... and satisfying to the palette. great place for a dinner for 2 if you're willing to drop the cash. definitely a place to experience at least once.* Pros: ambience, food Cons: expensive! more

In a word...Atmosphere. You will have a hard time concentrating on the dish in front of you because you will be taking in the design of the room. more

Wow! Great place to take visitors from out of town. Everything I have tried has been outstanding and the waitstaff is extremely kind and helpful! Try anything and everything! Must try Tres Leches for dessert! Pros: Everything Is Good Cons: Expensive more