American Housekeeping of Utah

They were very prompt and were able to work with my schedule of needing services quickly without much notice. They ladies did a fantastic job! more

Just had my first cleaning with American Housekeeping. The staff was very friendly and hardworking. They did a great job and the house smelled wonderful. Looking forward to having them come on a regular basis! more

I am extremely satisfied with the cleaning crew and their professionalism. They are courteous, prompt, and excellent cleaners. I would recommend this company to anyone. more

I love working with American Housekeeping - their crew does a fantastic job and they always communicate with me on the time and then leave the place looking great. As a single dad I find them to be a lifesaver! more

American Housekeeping came and did their first clean a couple of weeks ago and my house still looks great. It is much easier to maintain my house now. The ladies were on-time and very professional. They spent a lot of time on the first clean, making sure they got to everything. I love having a whole weekend to spend with my family, instead of doing chores. I look forward to having AH back again. more

Since I'm already a 'clean freak', I really didn't think I would be writing this recommendation. They showed up as agreed, let themselves in and proceeded to clean as if I was doing it myself. I couldn't be more impressed! Many thanks. more

I would recommend this company. They did an excellent job. The company was very pleasant to work with and checked with me to see that I was happy with the service. more

Everyone from the first call to the followup call, were professional and kind. The housekeepers they sent were very professional and work extremely hard to make my house sparkle! I am so happy that I have finally found a company that does what they say they will do. My house is white glove clean. I would highly recommend them to everyone! more

American Housekeeping has cleaned our home twice now, and I'm looking forward to their next visit! They are professional and thorough and a far better value than I expected. Get a quote and give them a try. You'll come home to a clean house and swear it's worth every penny. more

The office staff and cleaning staff have been completely professional at every level, very effective in their communications, and the fee schedule is very fair. We are very pleased with all the services and service staffs' work. They were timely, efficient and thorough in every respect throughout my entire residence. I would and will recommend American Housekeeping to anyone requiring quality house cleaning services at a fair price mark. Top notch company. A+ more

When I first called American Housekeeping the person that answered was not very professional. What this person lacked, however, I found in Marcie who came and gave me an estimate. She was very professional, concise, and thorough. The four women who came and cleaned my bathroom did a good job. There were a few places still dirty; for example, the baseboard behind the toilet and on top of the soap holder in the shower but, overall, they did a great job. It was pretty dirty! Now I just want to hang out in the bathroom! It is so clean and shiny! more

Contractual agreements were significantly different than reality --- assigned cleaning day (Monday changed to Tuesdays), appointment time" window" (8 am to noon changed to 8 am to 2 pm) number of cleaners (3 changed to 2) and cleaning time requirements (3 hours changed to 2 hours). To maintain the service deemed "achievable" in the original contract it appears fees will increase or number of cleaning tasks reduced! Although the cleaning staff was friendly and diligent in their efforts, it wasn't enough to offset the numerous failed contractual promises! RESPONSE FROM American Housekeeping of Utah: Mary - I am sorry to hear that your experience failed to exceed or even meet your expectations. It is important to me to take a minute to address your concern. We make every effort to accommodate your scheduling needs and can almost always find a spot on a particular day of the week. It is true that our teams are made of 2 or 3 maids depending on their schedule for the day. However, the number of maids does not change your price nor the quality of the finished product. The 2-maid team will take longer to complete the job for which we schedule additional time. 3 maid teams are often necessary if they have many jobs in one neighborhood on the same day, however 2-maid teams are the most typical. This is one of many reasons that we do not charge by the hour, rather a flat price bid is provided prior to service. Thank you for taking the time to provide feedback and will be sure that our pricing and scheduling model is thoroughly understood and communicated by our estimator(s). For 25 years we have worked to establish a loyal client base and have done so by having fair, clear, and honest business practices and we pride ourselves in continued progress at perfecting each client experience. Thank you for your business and please let us know if we can have a chance to clarify our service and earn your business once again. more

I am so happy with my experience. They've only come for the first clean, but I am looking forward to having them return each month. I feel like my time and energy can now be concentrated in other areas of my house. They missed just a couple of little things, but I'm sure when I mention it next month, they'll take care of it. I would very highly recommend American Housekeeping to anyone. The financial investment is worth it. more

I was excited about having my home cleaned by a professional company. We have had a hard summer and my house had been neglected. I made the appointment to get an Estimate Proposal, we walked through the house and discussed things that needed to be done. She gave me a "White Glove Service Card" which explained all that would be cleaned. When the girls arrived they were very congenial and I felt very confident that my house would be clean. However, when I called to complain about a few things that had been missed, I was told that a guarantee of service do not apply since I was not a continued customer. My decision whether to become a regular customer or not was decided with their decision. In dusting, things were missed and my couch was not vacuumed at all. If they had given me any other response than, I do not qualify for a guarantee of work, I would not have been so disappointed. I definitely would not recommend a company that does not take care of a paying customer whether they are a one time cleaning or a regular customer. more

American Housekeeping is the 3rd company I have hired to clean my house. This is a great company and was so surprised when I got home to see what the team had done. I've never had this type of service before from any of the other companies. It's been one week today since they came into my home and it still smells clean. The service is the best I've seen. What a great job and I couldn'be be happier than I am right now. What took me so long! This company was recommended to me and I'm so thankful I made the call. What a difference in companies. I hope to be with them for years to come. more

We are retired and keeping up with cleaning the house and traveling, camping, fishing, grandkids and all the fun of retirement was too hard. So we decided to have American Housekeeping help us with the cleaning. It was a very good decision. They not only cleaned as good or better than us, but they did all the cleaning that we don't have time or energy to do. To us it was like a spring cleaning every time they come. We would highly recommend them to everyone. more

I work full-time and also care for my disabled daughter who lives at home with me. Trying to keep up with all my responsibilities and keep the house clean as well just became too much for me to handle. I had been thinking about looking into a housecleaning service for several months when one day I received a post card in the mail from American Housekeeping. I knew that was a sign to get off the fence and make the call. I had my first cleaning last week and I have been smiling ever since. From the first phone call to the estimate from Marcy to the housecleaning....it has been a very rewarding experience. The cleaning was beyond excellent and the peace of mind and good feelings just knowing every think is done as it should be, even if you can't see under and behind everything; you know it is CLEAN! I would recommend this company to everyone. In fact, I have already recommended it to several of my friends and another family member! Keep up the good work! I look forward to a long and rewarding relationship with this company! more

They did an amazing job on our home. My wife walked in and said it was like living in a high end hotel. By far one of the best time saving decisions we have made in a long time. more

I would recommend American Housekeeping of Utah to everyone. They are top notched in all they do. more

We were recommended American Housekeeping from a friend, and we couldn't be happier with the service. The attention to detail was superb. Just to know we have a little more time during the week to concentrate on living is an amazing thing that wouldn't otherwise be possible due to lack of time. Great job cleaning our home. Thanks! more