Affordable Optical

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6170 Grand Ave # 451
Gurnee, IL 60031

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(847) 855-9009
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Reviews
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Best

I would highly recommend Affordable Optical. I was helped right when I walked in the door and was seen by the doctor right away, even though I was early for my appointment. I ende...

Worst

While I've been going here for 2 years, I'd be wary if i were you. When I was in in May 2008, I was a witness to an ugly situation between staff and customer. A couple were there ...

Editorial review from Citysearch 4/7/2013

I wish I had a chance to read some reviews about affordable optical before I scheduled an appointment . Unfortunately I was "" helped"" by the same person, her name was Lana. She did not have name tag and did not even introduced herself ,so I had to ask her for the name . Lana was acting very unprofessionally .However, Lana was likely to be the owner or manager of that optical , because nobody tried to stop or correct her. Lana did not respect anybody, interrupted people (even the doctors) and bossed around . Equipment in the room looked very old, dirty and falling apart. When my exam was done , Lana quickly grabbed my papers and hissed to doctor that she ""got it"" . When doctor wanted to say something , Lana just interrupted doctor, rolled eyes up and sent doctor back to exam room. Doctor had no chance to explain her what was going on. Then Lana said that I can sleep with contact lenses on ( when doctor said to me not to do it) and insisted that i have to buy a year supply of contact lenses immediately (when I really wanted to see first for a few days if they are good for me or not).\r more

single mom 3/24/2012

I was so unhappy with the service. On my way in I saw a sign that state the buy one contact and glasses you pay this.you buy 2 glasses for this price. Ok,so I went in.a young lady met us and explain the sales. I told her I have eye med. Insurance. Should told me with eye med.I can pay $80 for one glasses.or get 2 glasses for $159 I said great. I picked out the frames. Saw the eye dr. This other guy met me. And said.I need to go to the $39 frames. That was the only sale.I am ticked off.the 1980 frames.who buy those? I end up with one glasses for $189. Never again more

terrible service 4/23/2011

went to this store and was initially met by helpfull young lady. Then was also helped by arrogant man who was annoying right off the bat. finally got down to prices and was told 285 , then 185, then 135, then at least 250 , bought two pairs previously and it was ok. this time however these people acted very arrogant telling me i would not find a better price . Guess what out the door 145 for two pairs with the lenses they said where ""almost the law"" for children. you people are rude and annoying. more

Highly Recommended!!!! 4/27/2010

I would highly recommend Affordable Optical. I was helped right when I walked in the door and was seen by the doctor right away, even though I was early for my appointment. I ended up having an infection in both of my eyes. The doctor did not rush me when I was asking questions about how I could have gotten the infection and how to treat it and she answered all of my questions with a smile on her face. Someone even helped me chose between the 2 frames that I was going back and forth with. I will most definatly go back to Affordable Optical! more

Wouldn't go back 5/23/2009

I had a similar situation trying to get contacts. I let them talk me into getting two boxes of single vision contacts and reading glasses because the optometrist told me nobody makes bifocal contacts in my prescription (and they were a weird brand of contacts that nobody else has even heard of, so good luck buying them anywhere else). After a few days of struggling, I stopped in at Lenscrafters and found out both Bausch & Lomb and Acuvue make bifocal lenses in my prescription. This place wouldn't take the unopened boxes of useless lenses back even for just a store credit. more

that's the same situation at VISIONWORKS 9/3/2008

the same deal happens at visionworks in gurnee mills mall! At least affordable optical lets you know straight up that the frames are the display ones that you get. at visionworks, what you get is the display frame (not a new one) - i can guarantee you this! more

Be very careful 8/2/2008

While I've been going here for 2 years, I'd be wary if i were you. When I was in in May 2008, I was a witness to an ugly situation between staff and customer. A couple were there trying to pick up glasses ordered 2 weeks before (not public aid - paying cash) .. they were arguing with the person behind the counter because they were trying to sale them display frames. The couple specifically said they wanted a NEW pair of frames - not the display. And the man and woman behind the counter would not listen and were determined the couple had to take the used/display pair. They wanted their money back - and Affordable staff refused to give them a refund even though the were 100% dissatisfied. more

Best in the neighbourhood 7/26/2008

I used to go to Gurnee store where I always had a great service and purchased glasses and contacts at very good prices.But recently I moved to Chicago and found out that they have 2nd location in east Rogers Park.Even tho I moved to Lakeview area,I checked couple of optical in my neighbourhood and they were twice as much in price,so I went back to Affordable Optical on Sheridan rd in Chicago for my yearly exam and supply of contacts and guess what they even offered to mail them to me if I don't want to drive back to pick them up.YES,I am very satisfied and will always go back!!! more

Great prices/Great Glasses/Great Staff 5/27/2008

I visited their Chicago Location. Even though I live a block away and walked down that street every day I didn't even know that the optical existed until I received an advertisement in the mail. Anyway's as stated in the title... Great prices for name brand frames, great glasses!!! And great doctor and staff. Everyone is very friendly and the doctor is very knowledgeable. I will deffinately keep comming back more

very satisfied 3/6/2008

Got some specials in the mail regarding Chicago locaton,steped in to chek them out,ended up with 3 pairs of glasses and very satisfied\r Would definitely recommend them. more

did we go to the same place? 1/29/2008

I don't know about attractive, but I have dealt with them for several months and they have been very rude and are always in a rush to get done with me, especially if they weren't going to make a lot of money off my sale. This is the worst eye place I have ever been to! more

Hot people work there! 1/17/2008

Ok, so true story...\r I was walking through Gurnee Mills a few weeks ago and all the people were very average looking. So, I needed glasses and decided to pop into this optical and check out their prices.\r Welll! Everyone was so nice and HOT! Really, even the men!\r Trully was a WORLD CLASS optical! Got my glasses with expert advice and a great price. Beat that! \r Even asked some people out on dates...that is right...multiple individuals! Still waiting for a response....\r \r Highly recommend this place to everyone! more

Great service! Great Value! 12/18/2007

Walked in to the optical and was greeted by very professional and knowledgeable people. The doctor did a very thorough exam and talked me through the whole process. Recieved my glasses in an hour. Can't beat their prices!!!! Great experience!!! more

very happy with service,exam and purchase of glasses. 12/18/2007

I went to Affordable optical in 2003 and have been going back every year.People upfront are very knowledgeable and helpful,I get my prescription glasses in one hour at a very good price.I strongly recommend Affordable optical to every one.\r K. I. more

Poor service 3/15/2006

I thought I would tru this optical store because of the cheaper eye exams. The exam felt like I was being poked and prodded. Not very professional. I told them that I wanted Precision UV contacts. The sales lady laughed and said, "They are going out of business" I took my prescription and left. When I checked online I saw that Precision UV was readily available. When I ordered some online, I found that the prescription that Affordable gave me was only good for another typer of contacts that Affordable was trying to sell me. Wasted money time everything. more

About as bad as they can get 4/2/2005

I took my child into get her glasses. We were barely serviced AT ALL....the guy at the desk tossed a box with a number of possible frames in it on the counter and walked away while we looked through it. When we ordered, we were told it would take 8-12 WEEKS to get her glasses in. They told me to call and check. They don't call us....so, I asked, "am I to call daily from 8-12 weeks?" And was told "if you like". 3 months later, my daughter got glasses that didn't look like the frames we ordered. Nothing went well and I was completely unhappy with their lack of service. more
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ONE HOUR SERVICE AT AFFORDABLE PRICES

Owner Message
  • Affordable optical provides complete vision care at affordable prices. We are open seven days a week and have a doctor available everyday. We have a complete line of eyeglasses & contacts. We can often deliver your glasses in an hour.

    Our products include:

    - Glasses
    - Contacts
    - One-Hour Service
    - Bifocals
    - No-Line Coating
    - More

    Our specialties in the eye-care industry are:

    - Eye Exams
    - Fashion Eye-wear
    - Designer Eye-wear
    - More

    We cater to both children and adults allowing us to work wonderfully with the entire family. Call us today for more information! We look forward to meeting you!. Contact Lenses|Exams|Eye Exams|Eyes

Additional information
  • Hours: Mon. - Fri. 10am - 9pm;Sat. 10am - 9:30pm;Sun. 11am - 7pm
  • Payments: Master Card, Visa
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