Ackerman Toyota

They have ample magazines to read while you wait, bathrooms, free coffee, and a TV, plus stuff for kids to do while you wait. Not sure what their sales dept. is like, but service dept. was great. If I end up getting a Toyota one day, I'd gladly take it here for other services/maintenance. more

Took my car here to get state inspections done and an oil change. Staff was very friendly and accommodating, and did not have to wait a super long time. The price for an oil change was also very fair and they did not try to add on anything I did not need. more

I get all of my service done at Ackerman Toyota because of the wonderful Service Department! They are always friendly and return my calls right away! They also explain any work that needs to be done and how much it will cost. I have been going here for 10 years and do not have a negative thing to say! Thank you Travis, Fred, and Mike for the great service this time and to the rest of the Service Department for every other time I have been there! more

This was the most pleasant car buying experience we have ever had, pretty much everything was done over the phone..and via their website...I had a price in mind,.no haggling, she found us the exact car we were looking for, we went to pick it up two days later, she was very knowledgeable about the car, unlike some if the other Toyota dealers we had been too....A GREAT EXPERIENCE.... more

My wife talked to Rebeccah Drannan over the phone on Saturday about a car we saw online. We live about 350 miles away. She answered our questions about the car as she was looking at it. The price she quoted us was great and the fees were very reasonable. We agreed to come and look at it the next Monday hoping it was as advertised. Got to my hotel late Sunday night. Called Rebeccah Monday morning, she arranged a driver (he was excellent as well) to pick me up and take me to Ackermans to see the car. It was as pictured, described and advertised to my relief after traveling so far. I test drove it, filled out some paperwork and was on my way home. By far the best experience I have had buying a car.\r Thank you Rebeccah and Ackermans Toyota. more

Unlike other St. Louis dealership salespeople, Rebecca was up front and transparent & did not try to low ball us on our trade-in. Thank you! more

I went shopping for a Tacoma at several dealerships and stopped by Ackermann's only to actually see one of these elusive vehicles. Apparently, dealerships only stock vehicles that are loaded. But, that is another matter. I met with Rebeccah and explained that I was 'just looking.' She was extremely helpful . . . not at all pushy. It is a tough job balancing between being helpful to someone who is not planning to buy, but still trying to make a sale. Rebeccah pulled this off with real finesse, and I was very impressed. She quoted what I believe was probably her best offer, she researched possible Tacomas located in the St. Louis area, and she aptly answered all of my questions. And, she even smiled and was very courteous as I left without purchasing. Later in the day, I called her and ordered the car. Again, she was outstanding in the way she gave me timeframes of when the car would be delivered and when I could expect a call back from her.\r \r Upon picking up the Tacoma, Rebeccah was very courteous and complete in processing the paperwork and in giving my wife and me a tour of our new truck. In every way, Ms. Drannan was outstanding!\r \r I would also like to complement Dave Bajier, the Sales Manager who finalized the sale. My experience with Ackermann Toyota was outstanding in every way, more

Service at Ackerman has always been the best. They are always very friendly. Work is always done when they say it will be done. Best of all they are very professional and reliable. Never have I had an issue with them in the 7+ years that I've taken my cars to them. more

All of the staff was very friendly and helpful. Ray listened to what I wanted and did his best to accomodate. Overall I had a great experience and would rccomend my friends to this dealership. more

Tom Finder was incredibly helpful. I went in looking at a $5,000 car and eventually, filled out a credit app. To my absolute shock, Tom came back and let me know I qualified for a brand new Toyota Corolla LE with their current special of 0 down, 0% interest! He happily answered all my questions and waited throughout the weekend while my other half and I conducted additional research for similar deals on similar quality models. Over the course of several days, I spoke to Tom several times, looking for loopholes, catches, and hidden fees. There were none. Both Tom (sales) and David (finance) were completely honest and forthright. I was very happy to work with both of them and have gone back to Ackerman due to difficulty with my bluetooth/phone connection. Tom spent a good 20 minutes or so in my car with me trying to help me figure it out and then found the website for determining whether or not my phone was compatible. The fact that he just took the time out of his day to help me AFTER the purchase says a great deal about his work ethic and regard for customer satisfaction.\r \r Not to mention, everyone knows that the two longest lasting, most durable cars are Honda and Toyota - and it just so happens, I don't want a Honda. I love my Corolla, which actually surprises me. I never thought I could be happy with what I perceived to be a dinky 4-cyl. golf cart. Turns out, the cabin & trunk space is amazing and she think's she's a 6! :) more

My experience with buying a new Toyota Highlander at Accerman was the best I ever encountered purchasing any vehilce before, and I have purchased many in the past 50 years. Dealing with the Sales Mgr., Rebecca Dranna, made it such an easy and pleasant experience. I would rate her thr Best sales person I have ever dealt with. more

Great environment. God centered! My experience wit this group has been nothing but awesome! Thanks a million everyone. A++ Service! \r more

Very polite and informative on presenting the vehicles and the company. \r more

Always very helpful. Also like that they check for items like bulbs that are out during an oil change.\r more

Appreciate the quick service and the courteous young man who helped me! Always so nice and good at what you do!\r more

I treat my Scion tC as if it were my baby, which is why I take her to Jerry Ackerman. Bottom line: you get what you pay for here.\r more

They DO offer the best deal compare to any other Toyota dealership around... Not only did I experience their great deal, other of my friends have bought their vehicle here also... all 5 of my friends.... who all agree they offer the best deal and will likely to go back and purchase another vehicle from them. \r more

Salesman was very polite and knowledgeable. We appreciated his willingness to deal on the price of the vehicle. Very happy with the outcome.\r more

This was the most pleasant car buying experience I've had yet. Our sales rep greeted us right as we walked in and listened to what we were looking for. When we got back from the test drive he had several cars pulled up that met our criteria. more

Darwin really helped me find the right car for a price I could afford. After all the paperwork was finished they still came out a showed me all the gadgets the car had to offer and how to work them. I was very pleased with my experience here. more