Accell Property Management

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23046 Ave De LA Carlota Ste 700 (at On Avenida de la Carlota at Lake Forest Drive.)
Laguna Hills, CA 92653

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(949) 581-4988
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Accell Property Management - Laguna Hills, CA
Reviews
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( 4 )

Best

My association has been in financial trouble for a number of years. We have been through many management companies during that time. Only Accell has met with our finance committee...

Worst

We have been living in our community for a while now. The builder has some deal with Accell allowing them to manage all the associations they build, and since the community isn't...

Editorial review from Citysearch 11/12/2012

Abused victom o: I read you complaint and would like to bring one thing to your attention. I am a retired employee of SDGE and for you to state that a private company like Accell is responsibility for the upkeep or replacement of gas meters is simply FALSE! All utility equipment such as gas, water, and electrical meters are the SOLE property and responsibility of each utility company. The same is true for phone and cable lines, utility boxes etc. For any unauthorized person to tamper with them is against the law. It's unfortunate that some people have their own facts. P.S. my 8 year granddaughter can spell better than you . . . more
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Editorial review from Citysearch 11/10/2012

Abused victom o wrote: ""Accell Property Mangement is the most unprofessional mangement company I have ever dealt with, and was fired from Laguna Niguel Homes II for harrassing homeowners. Crestline Community in Laguna Hills homeowners have several complaints of illegal issues that Accell will not address. One of these items is the corrosion of gas meters and leakage.. Gas company indicated that it is Accell Property management to correct this dangerous situation, but they continue to ignore. They are also demanding that the homeowners display decals on their cars and towing cars during the day, indicated that they are stored vehcals when they are not. The board members make all decisions without the consent or acknowledgement of homeowners. Homeowners are unhappy and would like Accell, Crestline current board members recalled, and Accell Property Mangement fired."" more
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Editorial review from Citysearch 10/15/2012

Accell Property Mangement is the most unprofessional mangement company I have ever dealt with, and was fired from Laguna Niguel Homes II for harrassing homeowners. Crestline Community in Laguna Hills homeowners have several complaints of illegal issues that Accell will not address. One of these items is the corrosion of gas meters and leakage.. Gas company indicated that it is Accell Property management to correct this dangerous situation, but they continue to ignore. They are also demanding that the homeowners display decals on their cars and towing cars during the day, indicated that they are stored vehcals when they are not. The board members make all decisions without the consent or acknowledgement of homeowners. Homeowners are unhappy and would like Accell, Crestline current board members recalled, and Accell Property Mangement fired. more
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Editorial review from Citysearch 8/16/2012

I have had worst experience with Accell Property management, I had them 20 years ago and also currently, with the purchase of new condo. more
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Thank you 7/20/2011

Thank you Accell! My company has managed over 300 properties and we deal with ALOT of property management companies. You provided prompt and courteous service. You have shown me the BEST service I think I've ever received. more
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Expert Advice and Service 5/11/2011

My association has been in financial trouble for a number of years. We have been through many management companies during that time. Only Accell has met with our finance committee regularly to make recommendations to improve our financial position and monitor that we are making progress to solve this issue. Thank you Accell. more
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Bad Service, Very Shady 9/8/2010

We have been living in our community for a while now. The builder has some deal with Accell allowing them to manage all the associations they build, and since the community isn't built out yet, we can't fire Accell. They have increased our dues by over 25% in 4 months! They will not explain where the increase is coming from, and will not share the usage of the money. They simply send the annual budget, and then spend more money as needed. They are a horrible and unproffesional company, and as soon as the board is majority homeowner, they are gone more
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Unprofessional & Inept 3/19/2010

Accell is responsible for payment and management of condo community hazard insurance. They consistently fail to make the payment on time and the bank (mortgage holder) sends alert letters to me (property owner) with threats of additional fees. This has happened several times in the past 12 months. Is Accell is in financial trouble and uses our home owner fees to float their own finances! Beware!! Do not do business with this firm or vote them out. Should rate them -5 stars. Cons: cause monetary loss more
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Bad service 8/26/2009

We have tried calling the management company several times and never get an answer. If you want your house to be rented out do not use this company. You are guaranteed to loose business. more
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Very Good 6/5/2009

We used Accell Property Management company to manage some of our south county properties & have always been very satisfied with their services. I would definitely recommend them. more
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VOTE THEM OUT!!!! 1/9/2008

I'm not one to really speak bad about anything but this managment company manages our assosation and they have to be the worst experiance I have ever run into. We payed a little over $800,000.00 for our home and they want to dictate how they want our Back Yard to look... I can see the front yard but the back that's our buisness. I have turned in my landscaping plans to these people a couple of times yet to be approved!!! I have been trying to landscape my yard now for a year and now they are fining me a $100 a month because I don't have landscaping but yet they won't approve my plans that I payed thousands of dollars for. Not to mention they had no problem cashing my ck for $275.00 just so they can look at my plans. Very Poor Communication!!!!!! With these People!!!! My neighbor was also being fined $100 a month Cons: EVERYTHING ABOUT THEM!!!!! more
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Accell Property Management 6/8/2007

Accell is the property management company for my complex. Our Accell representatives have gone out of their way to be responsive and helpful whenever there is an issue. Pros: Very Responsive more
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We make living in your community association easier.

Owner Message

  • Our Mission Making living in your community association easier is our primary mission.  As one of Southern California's leading property management firms, Accell Property Management's goal is to provide leadership and support to your board and community members in protecting your common areas, enhancing property values and creating a positive living experience.  By adhering to the highest professional standards, establishing open and honest relationships, innovation, advanced technology and customer focused service we are committed to providing professional property management service that serve your vision for your community.    

    What Makes us Different? What separates Accell from other management firms is the quality of information and services we provide.  Accell has placed significant emphasis on creating information management databases and reporting that provide our board members valuable insight into the operations and activities of their association.  Our proprietary technology separates us from our competitors, provides cost savings benefits to your association and makes life easier for your board and community members.      

    Accell Care Commitments

    ·      Commitment to caring customer service through accountability, reliability and responsiveness ·      Commitment to professionalism from our staff though education, integrity, and the continuous pursuit of excellence.

    ·      Commitment to continued improvement in the quality of our services by leading with industry pacesetting standards, and utilizing innovative  technologies.

    ·      Commitment to ethical and open relationships with our clients that fosters the trust and confidence necessary to sustain a long lasting relationship. ·      Commitment to competitive and clearly defined pricing that leaves no surprises for our customers. ·      Commitment to an open & honest relationship with our employees that instills the desire to achieve the highest level of professionalism.

    ·      Commitment to our vendors to provide a fair playing field and opportunities to deliver quality goods and services that meet our client's needs.    

    Accell's 5 Star Performance Standards

    *    All calls returned the same business day or within 24 hours at latest.

    *    Response provided to all correspondence.

    *    Management Reports delivered to your door step the week prior to board meeting.

    *    Multiple managers assigned to your account to provide seamless service.

    *    Written reports from all walk-throughs and other key activities.

    .

    Community Association Management

Additional information
  • Hours: Mon-Fri 9am-5pm ; Sat Closed ; Sun Closed ; 24 Hour Emergency Service Available
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