Suckered in by a coupon! What a waste of both time & money! An all around bad experience and they didn't even fix anything! Short list of my complaints
(1) Would not quote a price over the phone (not even a ball park estimate) but was sure to point out a $50 off coupon was available online.
(2) Technician called 15 mins past the expected ETA to say he'd be two hours late.
(3) Using only a flashlight and a screw driver, my appliance was diagnose in less than 5 mins.
(4) Technician asked if I had a coupon before giving me a verbal estimate.
(5) Even with the coupon, estimate was double that of the BBB accredited company I called after the fact (who, by the way, was able to give me a quote over the phone).
(6) Paid $30 for nothing!!!!
Arrggh!
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