Abe's Electronics

June 4th,2008 I dropped my Hitatchi t.v. (model#43fdx20b) Serial# v2e002449 off at Abes Electronics. more

Abe's is one of the nicest facilities I have ever dealt with, they are helpful, pleasant, friendly and very customer oriented. I went into their shop with my television that was not turning on and I had no idea why. Pros: Honest, fast, nice, reliable, and friendly Cons: Parking limited more

I wanted to fix an older TV rather than send it to the recycling pile, so my wife and I agreed to try Abe's. What I thought would be a simple repair (there was no debate what was wrong) took them two attempts to fix correctly for a grand total of $120.00 -- more than the price of the original set. The plastic casing was in pristine condition -- clean and without defects. Yet on both occasions when I picked it up it was covered in dirty fingerprints, stains and pencil marks, and by the second time noticed it had been cracked on the side. There was no apology offered -- no admission of guilt. Rather, the owners wanted to set-up a confrontation between me and the repairman to ""find out the truth"" of what condition the set was when my wife took it in. Oh, and the guy (I guess Abe) flirts with the females customers. My wife said it was a little creepy. Forget Abe's. Pros: I can't think of any Cons: Odd way of treating customers. more

So i call up the manufaturer of my TV and they tell me to search local electronis stores to bring it to so it can be fixed. Thats when i found Abe's Electronics. First impression super nice guy. He comes picks up my tv dose some paper work and tells me he'll call me the next day to tell me what is wrong. Next day comes no call....2 weeks pass no call. So i call. Receptionist tells me he is busy and cannot help me at the time and that he would call me back momentaraly. Another day passes, and still no abe. I call again .. abe picks up tells me he is sorry for all my waiting, then tells me he's going to check on the status of my tv and call me back in a half hour. Not only did he not call back but when i called back and complained that i have not recieved any info about my tv the woman said ill be contacted in a few minutes and tells me she can't help me right now. So im aggrivated and i call LG and complain to them that the ABE wasn't doing a damn thing and that i want it looked at by somone else. So they immediatly call abes and no one answered they couldnt get intouch with them so they tell me to have it droped off at my place and it would be picked up by an lg rep when i call. After chasing abe and calling atleast 50 times i got my tv returned 8 weeks later with no repairs. When the TV comes back it still had the same pixles blown out.. the ones he said his techs couldnt see i showed him. So he had a tech come out and look that night looked at it and i never heird from them again. By far the worst customer service i have ever had i do not recommend that anyone uses them for any reason. And if you do.. good luck cause you will not see your possesions for a long time. L.G. fixed the TV and had it back in 1 week 3 days... ABE's over 7 weeks .. Pros: They picked up the tv and i didn't have to drive it. Cons: everything from then on. awful everything from service to repair. more

I took my television to Abe's after having a horrible experience with another repair shop that said they fixed the problem... but it broke again a few months later. Abe's fixed my television, they were cheaper than the other shop, very nice, and my t.v. is still working a year later! So I used them again, this time for an old VCR that I really like (yes, I know they're obsolete, but I like mine and I still have a stash of VHS tapes!) Again, they fixed this, no problem, very reasonably priced, and they are just nice to deal with all around. They make supporting small business easy! more

My experience with Abe's was that they were honest with me about my repair and did it in a timely fashion. I have taken multiple things to them and some times they tell me the thing is worth fixing, other times they tell me it may be worth buying something new even though that would mean a loss of profit for them. Also, they are great at honoring their warranty. I understand the repair industry can be tricky especially trying to get parts from big companies like Sony, but Abe's has always been honest with me about how long something would take, and let me know if any changes had to be made before hand. Pros: Friendly, Knowledgable, Honest. Cons: No Parking Really more

I believe in supporting local businesses and make it a point to seek out specialized service when I can. I had a JVC DVD theater receiver which needed a new extractor door for the CD/DVD disks. After paying the non refundable $35 for ""Abe"" to take a look, I waited. I waited 3 weeks and not one call back, so I called. The receptionist stated she would get me an answer right away as to what the problem might be with the unit. A week later I called again. This time I was told I would get an answer by the end of the week. It is now 3 days past the end of the week and have heard nothing. Cons: No where close to adequate customer service more