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Businiess name:
Abe's Electronics
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Review by:
citysearch c.
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Review content:
So i call up the manufaturer of my TV and they tell me to search local electronis stores to bring it to so it can be fixed. Thats when i found Abe's Electronics. First impression super nice guy. He comes picks up my tv dose some paper work and tells me he'll call me the next day to tell me what is wrong. Next day comes no call....2 weeks pass no call. So i call. Receptionist tells me he is busy and cannot help me at the time and that he would call me back momentaraly. Another day passes, and still no abe. I call again .. abe picks up tells me he is sorry for all my waiting, then tells me he's going to check on the status of my tv and call me back in a half hour. Not only did he not call back but when i called back and complained that i have not recieved any info about my tv the woman said ill be contacted in a few minutes and tells me she can't help me right now. So im aggrivated and i call LG and complain to them that the ABE wasn't doing a damn thing and that i want it looked at by somone else. So they immediatly call abes and no one answered they couldnt get intouch with them so they tell me to have it droped off at my place and it would be picked up by an lg rep when i call. After chasing abe and calling atleast 50 times i got my tv returned 8 weeks later with no repairs. When the TV comes back it still had the same pixles blown out.. the ones he said his techs couldnt see i showed him. So he had a tech come out and look that night looked at it and i never heird from them again. By far the worst customer service i have ever had i do not recommend that anyone uses them for any reason. And if you do.. good luck cause you will not see your possesions for a long time. L.G. fixed the TV and had it back in 1 week 3 days... ABE's over 7 weeks ..
Pros: They picked up the tv and i didn't have to drive it.
Cons: everything from then on. awful everything from service to repair.
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