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ATX Property Management

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1317 Picadilly Dr
Austin, TX 78753

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(512) 990-3551
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ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
ATX Property Management - Austin, TX
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Reviews
( 4 )
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( 4 )

Best

Since my home has been under their management expertise, I have had nothing but the best and foremost friendliest service. The service and repair experience when needed has been e...

Worst

The rental property management is not great, but not bad either. We have had some maintenance issues, they responded fairly quickly, but it takes awhile for the work to be done. F...

Excellent Management Team 4/26/2012

Since my home has been under their management expertise, I have had nothing but the best and foremost friendliest service. The service and repair experience when needed has been excellent. All the staff are very courteous and friendly, very willing to be a help to their cllients. more
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Best Property Management Company! 4/6/2012

Used ATX Property Management in November and was a very great experience. Very nice and informative employees. No hassle paying my rent every month; just go to the computer! They are very quick calling me back if I have a problem and has someone at my door in a matter of days and sometimes just hours! I would recommend when ATX is handling a rental, you jump at the chance to have them be your property management team. more
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Customer Service still exists! 4/3/2012

In this day and time it seems as if many people I encounter don't like their job - and it shows in their poor customer service! Whenever I am in contact with the staff of ATX Property Management, I am treated with courtesy and respect. I appreciate the customer service they provide! more
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Great Management Team 4/2/2012

I have been with ATX Property for a year now and the management team there has been so nice to me. My service request are taken care of in a timely manner and the staff there is so polite. I look forward to another year with them and recommend them highly. more
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No nonsense property mgt company 4/1/2012

We have dealt with a couple different management companies over the past year or so, and ATX is by far much more personable, helpful, and friendly than our previous one. Keep it up, folks! more
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Amazing Customer Service 3/28/2012

Every time I contacted ATX Property, I receive great customer service and also got a feeling that they actually cared for the customer. Each request for assistance or service is handled quickly by a friendly and reliable maintenance staff. more
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Friendly staff and user friendly website 3/28/2012

Website is user friendly and it is very convenient to pay online. Their staff is friendly. The only issue I have is that it is hard to reach a person or get a return phone call. Other than that......they are acceptable. more
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i dont understand any of these 3/28/2012

i dont understand any of these ratings...this place is horrible!!!! they dont care about anyone but themselves and screwing people over! GEEZ-US! Thank the Lord we havent had to deal with them for a while but i really dont get how people can give them good ratings! SERIOUSLY RENTERS BEWARE!!!! THEY SUCCCCKKKKK!!! more
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Nice people 3/27/2012

The people I have encountered here are great and go out of their way to help. I love using the online portal to report maintenance issues because it keeps a log instead of having to keep a file for requests. Definitely like the ease of paying rent online. They have always responded right away to our concerns. more
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Okay Property Management 3/27/2012

The rental property management is not great, but not bad either. We have had some maintenance issues, they responded fairly quickly, but it takes awhile for the work to be done. For example, we put in a request when we first moved in, the request is just now being handled, I'm sure only because it was renewal time. I like the online service and having the ability to communicate online, even thou there is a small fee to pay rent online. more
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Excellent Property Management 3/27/2012

After a long and exhaustive search for a property that would meet my needs, ATX provided my with great quick customer service. I viewed my property and loved how when i walked in it didnt have the smell of a vacant home but a very refreshing welcome home scent. They offer me access to my account online that saves me not only time but also gas. When issues arise, maintenance is very expedient with solving the problem. I recommend if you are looking to move stop at ATX Property Mangement for all of you needs in one place! more
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Very good experience 3/27/2012

We moved in our rental property in November 2011 and appreciate the cooperativeness, professionalism, and expedient service. I also appreciate the user friendly website that allows me to easily pay my rent and request maintenance services. The staff in the office is also very friendly and courteous. I look forward to the same excellent service throughout our lease. more
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POOR MANAGEMENT! 3/19/2012

I dnt understand how these other people are rating them.I have never had such a horrible experience with a property management like I have with them in all my 15 years of being a tenant. Not only do they not respond for service calls in a timely manner. But they also deplete every penny you have of your deposit when moving out. They claim to be professional and curtious, but we know just as much as they do how inconsiderate they are! more
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We truly Care. 3/13/2012

ATX Property Management has managed Ms. Shanks home for well over a year now. We recently discussed what areas of our firm bothered her and tried to better those areas as well as explain we have no control of the bank's processing times. We send our owner the statements and the rent monies via ACH depoosit on the 10th of each month. Depending on each Bank's processing times, it will have an impact on when our owners get the rent monies. I explained this to Ms. Shanks and she felt more in the loop. I wish we could make this happen the same day but that wont happen as long as the Bank's are involved. We care about both our owners and tenants. We didnt open our doors to be bad to people or treat them unfair. We are here to help anytime there is a discrepency and this is the way we run things. more
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They do care...I'm amending my previous review 12/5/2011

I am a property owner who has worked with A-TX since November 2010. During that time, I have had to initiate contact with them twice. The first was over being paid on time. The second was over a maintenance request. The vast majority of my experience with them is fairly automatic and trouble-free. Due to a misunderstanding on my part, I had thought that the company was slow to respond. But, Jessica Bullock contacted me and we worked it out. My contract with them ends in June and I expect to renew it. Recommendation: * always **call** with any concerns, then follow-up with a written request. more
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New Age Management with Old Fashioned Values

Owner Message

  • ATX Property provides expert service for the Rental Industry for Managing & Leasing Homes in Austin TX and the surrounding areas. We are a full service property management company with a team of full time realtors who are just a phone call away to assist you with your questions and request. ATX Property provides all the services you need to manage your Commercial Properties & Residential Properties such as Screening Prospective Tenant's rental history, credit checks, employment history and criminal history. We assist with interior and exterior beautification, provide electronic monthly statements, handle the eviction process, accept rental payments & security deposits and much more. We offer a 24 hour hotline for tenant's maintenance request. ATX Property has the knowhow and team to provide processing for your leases & renewals and handle all marketing aspects for investors.

Additional information
  • Hours: Monday-Thursday 9am-5pm Friday 9am-3pm Closed Weekends
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