I am a property owner who has worked with A-TX since November 2010. During that time, I have had to initiate contact with them twice. The first was over being paid on time. The second was over a maintenance request. The vast majority of my experience with them is fairly automatic and trouble-free.
Due to a misunderstanding on my part, I had thought that the company was slow to respond. But, Jessica Bullock contacted me and we worked it out.
My contract with them ends in June and I expect to renew it.
Recommendation:
* always **call** with any concerns, then follow-up with a written request.
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