3-2-1 Bounce

The inflatables here were larger than we expected and challenging enough for the older and younger ones. Been to all these bouncy places on the East side. If you must go to one, this one is much better than most more

Will be a repeat customer. Great place to let kids be kids! Recommend to all parents more

This place made for a really great birthday party for our son. Very good customer service and the rides were a blast more

This place is a joke, seriously go somewhere else if you value your time, money, and childrens' happiness. They only care about booking as many parties as possible with little care to customer service at all. The facility is ridiculously dirty and hardly ever thoroughly cleaned.. on top of that everything is budget, the rooms and party supplies feel cheap, and the play area feels like a giant storage facility instead of a birthday party place. I actually know a couple people who used to work there and have really low regards for the place. I wouldn't dream of taking my kids here, ever, especially not for the ridiculous price they ask. There's an off chance you will have a good experience if your attendant is good, but most of them are rude or oblivious to typical social conduct, and the front desk lady looks as though she has been sitting there just a little bit too long with no exercise. The manager is also super unfriendly and doesn't care for customer service so long as she gets your money in the end. Ordering pizzas is like $18 each from Papa John's through them and you are not allowed to bring your own, they are making a good amount per pizza just by ordering it for you. Pretty much no outside food, if you bring a veggie tray, no dip. Lastly I should say a lot of these reviews are definitely fake. They encourage their employees to write hyped up reviews saying how great this place is, don't be fooled. Read reviews at Yelp for more truth about the horror that is 321Bounce. more

I tried a party at this establishment and was pleasantly suprised. My 6 year old daughter is a bit shy and this was our first larger invite the class type of party for us. There was so much to do that she quickly came out of her shell and the staff made us feel very comfortable. I confidently recommend this place to anyone with a child of any age and personality. more

A place to feel safe with the kids but not limited in activities, a good choice birthdays. Call early though. The play units a larger than I thought and my 12 year old daughter (birthday was for younger sibling) had a fun time also. Most of her 2nd grade class showed up which was suprising. I ended up being glad I did not have the party at home LOL! \r \r Lots of fun, nice for parents like me that have several children and no time. more

Can't believe it is our 3rd year for Birthdays here. Still lots of fun and the parties are done. Might be back in August for our oldest turning 9. more

Well, I must say that I was pleasantly suprised as this was the first time we were here. I scheduled the party last month without seeing it. You won't likely be dissapointed as everything is well organized and fun. more

Party rooms have great seating for serving the kids with lots of room. Play area is very clean and there is a lobby that the grandparents and older folks can stay in but see everyone playing. Good prices compared to another place we went to last year. more

The parents in our group commented on the nice service during our party. Our helper was fun and served our cake and drinks with a smile. Nice to have no clean up! more

A fun place to come back to for the kids. Really neat. more

Hard to find good service these days but not here. I gave it a try last week with our scheduled party and was not dissapointed. We did a party on a Sunday and had fun. more

The kids are worn out but they still don't want to leave after playing LOL. Good Staff and friendly people. more

Our 2nd party here in 3 years. I thought it would be fun to try something different but my 8 year old son said no. He would not budge and had to have it here LOL. Who could argue on their birthday. Anyway, this is a nice place to come back to and a very upbeat place. more

Well, there is a lot of fun to be had but it does not take long to get worn out! Kids with lots of energy do well and the staff is fun too. Very helpful and organized. more

I like taking a play date group here every once in a while. Perfect for those rainy days! Good for younger kids and stuff here for most older ones as well more

Second time here in a couple months for other kids parties. Each time was very consistent and very enjoyable. Would love it I there were a couple more open bounce times. more

i made an account just to write this review. We had an invite to a party there, I didn't have the directions so i googled it. upon googling it, i found it didn't have a good rating so i wanted to know why. After reading all the neg feedback i thought the party would turn out bad. but after going there and experiencing what i did last night, i have to say we had a blast. the service was great, had a great hostess (forgot to get her name, but she's filipino w/3 kids). Our kids had fun, the only con is that the drink they serve is not cold but hey that's ok with me. yeah u can't bring outside food except for cold drinks & snacks, but there are a lot of places like this, chucky cheeses and another bouncy place in kent (don't know the name) like this. Keep in mind that the last 45mins is not for playing but for the group to go into a room and eat. For me this isn't new, like i said i've been to a different bouncy house which did this also. After seeing all the bad reviewsi thought i would give this place 4 stars. This place was fun and the kids had fun. Feel bad for those who didn't. more

Service here is great and I did not have to lift a finger from the minute we started our party to the end of the party. Perfect service and very friendly people. Highly recommend. Pros: Best place for a childs party we have been to more

I booked a party a month earlier, but wasn't told that a 2-week advance cancellation is needed to keep the $100 deposit. With the fear of the suspecious Swine Flu in the pudged sound area, most of my guest who really would like to come to the party expressed concerns about having a party in an enclosed place. When I called 2 days in advance trying to RESCHEDULE the party, I was told that I will lose my deposit no matter what. A new reservation is needed with another $100 deposit. \r \r Nobody can foresee a potential disaster even in a day, let alone 2 weeks ahead. I asked for partial refund, but was refused without any further consideration. I had no choice, but forced to cancel (otherwise, I would be charged the full amount if I don't cancel and don't show up!)\r \r Kids look forward to play and I, as a loving parent, love to see my child have a wonderful, fun-filling birthday party, but I also would like to make sure that my children and all the guest feel comfortable and safe at my party. This review is to make sure that future potential party-location finders are aware of their strict policy. To me, it is just $100 loss. To 321 Bounce, it is losing a good number of potential customers in the future.\r \r 321 Bounce needs to have a more flexible cancellation policy especially in situations when public health is the reason. Also, there is a difference between RESCHEDULING and CANCELLATION, thus need to be treated differently.\r \r Pros: Prompt response. Cons: No flexibility and bad management. more