We bought a rav 4 here a year and a half ago and they were very helpful in helping us find the car we were looking for. We wanted one of the special edition ravs with the frosted white and they helped us look all over for it and had it brought in the same day. They even let us a borrow a gigantic red bow to put around it (if was a gift). Now we take it there for services and they are still as helpful and polite.
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