She is great at diagnosis but I am exhausted. Dealing with her staff, getting prescriptions filled, and making appointments are NOT worth the actual time spent with her. Since the long-time WONDERFUL office administrator has retired the office has fallen apart. It has been almost a year and her staff is still frazzled, slow, and under trained. The staff seems bothered by questions and passes them along to the next under informed staff instead of the Dr. It seems office decor and adding new Beauty treatments took priority over training.
My last issue was trying to get a refill for a prescription that I've been taking on a daily basis for 7 years - filled at the same pharmacy, prescribed by the same practice. After speaking to 2 staff members a total of 5 times in 2 days, they said they would send the prescription over. When i went to pick it up is was for the wrong dosage and wrong pill quantity. They have called my mother's house (where I don't live) to leave messages because they thought she could "pass it along." Her staff is costing her patients - trust me.
i am actively looking for a new Doctor. Unless you have tons of time on your hands or are a glutton for self punishment i suggest you keep looking.
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