I visited the store as an excited new knitter. I found the owner to be intense, condescending and at times rude. He knew it all. I bought materials, he gave me a lesson to begin a project and off I went. As a new learner I made many mistakes and returned to the store for help, correction and additional lessons. Again, the owner was abrasive, impatient and intimidating. At one point when I did not understand something he exclaimed, "Don't give me that helpless act!"
I have not gone back and have since found wonderful knitting the staff is helpful, kind and willing to give you the time you need as a new learner.
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