Rosen is currently managing my condo association. I am not too thrilled, because they take forever to answer emails, do not get back to you on time when you request other information, and they do not provide you with the clearest of answers. They have not provided me with a list of current board members, do not keep us up to date on changes with cleaning services or situations going on in the building, and when we are kept informed, they expect changes to occur overnight or they will fine you a minimum fee of $50.00. Additionally, those whom they employ to clean our common areas or exterminate the premises are not the most reliable of people, and unless you take extreme measures, they tell you to resolve issues by taking them up with the board or the president...as stated previously, all they do is pay bills and collect fees from the owners. My complex is 33 units big, and while we do not have a lot of issues, those that need addressing are either resolved or ignored, but only after multiple calls or complaints...
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