01/06/2007 After 3 calls to DirecTv, they gave me Ironwood's local number (425-640-0226) & was told to call them. Called them (Ironwood) was placed on hold to wait for "Andy" who never answered. Tried calling Ironwood's corporate office (800-805-8570). Office open Mon-Fri 7AM - 7PM "Mountain Time". 2 more calls to DirecTv & they are going to have Ironwood contact me in 3 days to reschedule the "no call - no show" appointment. This is JD Power's #1??? How bad is the worst???
Follow up, DirecTv issued me a $100.01 credit & is to call me 01/07/2006 with a another install date. Still no communication from Ironwood.
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