I have had good service with this company up until this January 2014
I made an order which still shows "order processing" and I have received no product, no update and no replies.
I contacted the company over a week ago to find out what was happening and they informed they would ship out my product that day.
The order still shows it is processing.
I still have no product. I have e-mailed them twice since then and no one has bothered to respond to my e-mails.
I am very disappointed with the lack of customer service.
At this point, I'm just trying to get my money back as I don't have any information as to what is happening to my order.
I just want others to be cautious.
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