My experience with these guys was top notch. The lady on the phone was professional and friendly, and the guy that came out (Otto) was exactly the same. He was able to fix my oven in no time (dying ignitor) and rather than tempt me with a risky fix to my washer, instead gave me a very honest diagnosis that I was better off getting a new one and proceeded to show me why. Throughout the time he was there he remained friendly, enthusiastic, and explanatory.
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