I asked that they tell me when the last time I activated my system? They could not tell me that, only the last time it went off. Okay so if you are monitoring my home, why would you not call and tell me that the system is not communicating. Been a customer for 13 years and I now do not feel safe in my home because they are not monitoring it the way it needs to be monitored. Thank god I put my own camera systems in and not their camera system. I just wasted $240 on something that was not working, and now they want to bill me $90 to come out and fix this. They are out to make money not help you feel safe.
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