Kevin came to do my annual check on the furnace and the plumbing. I've been widowed 3 years and those things are a mystery to me. Kevin took the time to walk through my basement with me, explaining what pipes and faucets were what! It was so helpful. He carefully explained the problem areas along with options and what might happen if I didn't address those areas. More importantly, he did all this in understandable terms and humor, never speaking to me like I knew nothing. He also gave me tips on maintaing things like being sure to take the hoses off the faucets in the winter. He was also sensitive to the cost of things.
I would definitely request him to do the inspections in my home again.
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