The thing that aggravates me the most about this place is the closed time during lunch. The turn off the phones and noon and say to call back at 2pm.
I've never gotten in touch with someone at this office until after 2:30pm. You still get the "closed for lunch, call back at 2pm" at 2:20pm, 2:30, etc...
Heaven forbid you have an emergency between 12 and 2:30pm.
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