We've called Roto Rooter for two plumbing problems with our rental properties. I was so pleased with Kevin's service on the first call, I asked for him specifically on the second.
He was on time, courteous and very knowledgeable about some OLD plumbing. He repaired the most serious problem immediately (the commode was sitting on a cracked pipe). He gave us two workable suggestions for a problem in which we will have to involve the city water department.
He explained what he was going to do and offered a "best case" and "worst case" scenario, and what we could expect to pay in either case.
He is the third plumber we've had since becoming landlords and we hope to keep him until we retire!
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