I have been a client of Pet Express since June of 2006 when I acquired a Cocker Spaniel puppy. I engaged Pet Express for midway walks during the week. I met with Brian of Pet Express to set up the walking and he was extremely professional and customer-service orientated. This has continued through the relationship. It is a bit daunting to turn over your house to a stranger, but Brian put me at ease immediately explaining the services they provide.
Brian explained that with a regular schedule the puppy would be trained very quickly. I was amazed that she was trained within a month and has not missed since then. I owe this to the dependable service provided by Pet Express. It's also great to know that if I stuck at work - Pet Express will be there to take care of my dog.
I often have to travel for work, and I arrange with Pet Express to come in three times a day to take care of my dog. They make sure she is fed, walked and played with. The benefits are fantastic, I don't have to worry about boarding the dog and getting to the kennel within their working hours. I come home and my dog is home. Brian explained that keeping the dog in her natural surroundings helps while I am away, and as with all of their services this is true as well.
I have recommended Pet Express to several of my colleagues at work and they have had nothing but praise for the professional service accompanied by a true love for our pets and great care. It's a great feeling to know that your best friend is being treated with exceptional care.
I will continue to recommend Pet Express as the care goes above and beyond my expectations, and the professional service only adds to the overall experience.
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