Not good for small businesses! We signed up for what we thought was a great deal! During installation the contractor (contracted by Time Warner) damaged our property. He created an even bigger problem when he tried to fix it. We spent over $2,000 fixing the problem. TWC barely wanted to give us credit on our accounts for the inconvenience nor have we been reimbursed for the expense of the damages. The rep just keeps redirecting us to the sub-contractor. We didn't hire him, TWC did! This is really frustrating! Four months later and we have seen nothing but a bill! Small Business, Raleigh-Durham, NC
more