I called their toll free number at 1.877.247.6426. I had three heating and air conditioning companies to my home to fix my broken heater. The first 2 said the heater should be replaced because it was old and dirty and wasn't taken care of. Finally the third company came out, Empire, and they said "if I wanted to have an old heater, that's fine". They gave me a reasonable quote to fix the furnace and clean it. It works perfectly now.
After they were done and it was up and running they took a bunch of measurements throughout the system and determined that the duct work on the furnace was leaking badly and was too small. It needed to be replaced as the system is only running at 62% efficient.
I am saving the money up to have this work performed and the only company that will perform it for me is Empire.
I recommend this company.
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