I've been researching an oil-to-gas furnace conversion. This is about a $4000+ job so I've called about 5 companies. Olson is one of the companies that came to give me an estimate (and of course I had to take time off from work to meet with the various furnace contractors) but they never followed up with a bid. They may be fine but the lack of followup is worrisome--I'll be using one of the companies that seemed to want my business instead...
UPDATE: it's several weeks later and I never did get that bid from Olsen! But I got comprehensive and detailed bids from Ballard Natural Gas, Greenwood Heating, and Seattle Natural Gas. I did pick one of these, but the work won't be done until later in the summer, so this is only a report on the front end customer service--stay tuned!
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