My little brother and I walked in to the store we walked up to a manager and he looked in our face and ignored us. He then got on the phone while we were standing there after we had stated several times "excuse me sir" When I finally got mad and snapped my finger in his face and asked if he could help he said we needed to be patient because he was helping a customer on the phone.
I understand him helping other customers. It was the way he ignored us prior to getting on the phone that was so horrible. All we were needing was to be pointed in the right direction to buy a few things we didn't even want his actual service. Even if he would have said "Excuse me one sec while I help this customer on the phone" We would have been fine. He just out and out ignored us to our face before even picking up the phone. He was walking across the room when we first tried to ask him directions and he simply acted like we weren't there. His name Joel and he is actually the manager. Go figure!
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