Sprint cell phone service has messed me up many times. Their calls are constantly dropping and this is in middle of the city. It is outragous. Then they bill for all kind of things. I got one bill that charged me for an extra hour of nights and minutes that I never asked for. When I called the customer service representative said that it was refunded. So I asked where the same amount of a refund was issued for dropped calls. The bottom line of about 45 minutes of discussion at which point my phone dropped the call - she told me that it would not appear in my statement but would be on my account. Can anyone tell me what good a five dollar credit on my account will be if it doesn't get reflected in the amount I pay?
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