Dr Rackoff is a Rheumatologist at Beth Israel Medical Center in Union Square, and she is friendly and helpful, and quite knowledgable in her field. The only issue is that the office she is located in is terrible for delays and often you must wait 30 + minutes for an appointment. This seems to be a problem for the entire BIMC though, so I think it is their staffing's fault and nothing to do with Dr. Rackoff.
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