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Just Say...NO!!! - Review by Raymond F | Bill Pearce Motors

Bill Pearce Motors

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Just Say...NO!!! 9/4/2011

Good: The location and cleanliness of the Bill Pearce Motors dealership were the only two "positive" items that I can think of.. Bad: I have purchased two BMW's from Bill Pearce Motors. I had hoped in 10+ years, their customer service would have improved but it hasn't. Get EVERYTHING in writing beforehand; do not trust a word that comes out of any Client Advisor's mouth. I had various items that were "included in the price" of the vehicle but while signing on the dotted line, I was told otherwise. I wanted the car, so I didn't "argue" but such behavior is very unscrupulous. Unfortunately, not surprising; nothing has changed in 10+ years.. Improvements: I would suggest that Bill Pearce Motors treat every customer as if they're a life-time customer. This dealership lacks professionalism on all levels. Unfortunately, they are "the only game in town" and because of it, their arrogance is unmistakable!. Other: Be very weary of Bill Pearce Motors. If you want arrogance, this is your dealership. If you want unscrupulous behavior, this is your dealership. If you want dishonesty, this is your dealership. If you want poor customer service, this is your dealership. If you want out of this world pricing, this is your delearship. So, consider yourself warned.. more
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