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Love - hate relationship - Review by Kathleen R | Butera Market

Butera Market

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Love - hate relationship 8/2/2011

Good: good selection of ethnic foods; low price on a gallon of milk; store brands; nice bakery; good selection of inexpensive meats, especially in the mark-down bin. There's also marked -down veggies/fruits and bakery.. Bad: VERY unfriendly and often rude employees and manager; seems like there's little happiness there. Poor selection of organic veggies. Posting of prices is very inconsistent, especially on new displays.. Improvements: A MUCH more friendly and welcoming attitude to the customers; for the manager to actually respond and DO what the customer suggests when it's reasonable ("Please put the price on that display of food") -- instead of continuing (for over 20") his aimless chat with the not-busy bank employee! More customer-friendly return policy on un-opened items: currently only 7 days, and with receipt. I can understand they don't want to be taken advantage of, but this is a pretty limited return time.. Other: There's a Redbox movie rental out front, and a little plant nursery in the parking lot for most of the spring and summer.. more
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