We worked with internet salesperson John Fisher to purchase a Mazda CX-9 Touring with Bose/moonroof/liftgate pacakge. John was the first and only internet salesperson from a long list of dealers to get us a quote on the vehicle we wanted in the configuration we wanted. He worked with us to get what I think was a great price. He also did the best he could on our trade in.. though I do see it being listed on their website for nearly $7,000 more than we accepted.. but that's ok as I feel the value we got was fair and it is not my business what price they want to advertise it at.
John and Spradley Barr Ford/Mazda properly handled the rather significant problem of the car we bought being late for delivery. We had been told it would arrive early the next week after we signed the papers. That turned into the next week.. then the week after that. We were concerned as we had already purchased the required insurance and were receiving payment books in the mail. I won't go into detail.. but John and Spradley Barr compensated us for the almost month we were without our new car in a most fair and acceptable manner.
Kenny from Mazda sales delivered the car.. and he was great as well. Everyone we dealt with including the finance manager Napoleon were extremely friendly and pleasant to be around. I'm going to spread the word about Spradley Barr and encourage friends/co-workers to check them out for a satisfying car buying experience.
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