My situation was that I was rear ended in a Jeep, the body shop never inspected my muffler or any thing else but the physical damage of the Jeep. I kept complaining about noise that I was hearing in the vehicle but they stated that it was normal. I took my Jeep back to the dealership and explained my situation and later on they explained to me that the muffler and exhausted system was compromised AND needed replacing. the Jeep dealer service department said they were shocked that Blackstone body shop did not notice it since it should have been a item to observe after being rear ended. I called an informed the manager and he seemed to not even care of my concerns.
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