We brought our new dog here after having been neutered and cherry eye surgery at the animal shelter for his day 4 follow-up. We were told we would see Dr. Burch but ended up seeing another doctor who had not read any of our dog's medical history or notes. He spent 5 minutes with us and said that the incisions looked infected and that we needed to have antibiotics. He also recommended having his sutures removed in a week (the sutures are dissolvable!) I am a PA and know when there is an infection and all I could see was bruising, but I see people not animals so I agreed to the antibiotics. I also mentioned that we were worried about his eye surgeries and he said, "Do the look as bad as they did before, then don't worry unless it looks like it did before." Very rudely like I was uneducated or stupid!
Once we got up to the front to pay, we were overcharged for the visit and charged $90 for amoxicillin!! After leaving, I went to 1800petmeds and the same antibiotic was selling for $28!!!!
I am giving this place 2 stars ONLY because after returning today, they refunded the antibiotics and then amount that they overcharged me.
I won't be bringing our new dog here again! I don't appreciate seeing a different doctor than I was told I would see on the phone, spending 5 minutes with a doctor who cannot spend a few seconds reading a medical history, and that overcharges me by $80 in meds and a visit!!
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