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Horrible Service Department-New $90,000 Car - Review by Alex M | Momentum Bmw-West Svc

Momentum Bmw-West Svc

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Horrible Service Department-New $90,000 Car 6/13/2011

I purchased a brand new 7 series BMW. The car has been back 5 times due to starting problems. The Service Department and Manager does not care about anything. With less than 1000 miles I have gotten ZERO service, ZERO sorry, ZERO returned calls -- I would just rate them a FLAT ZERO. Buy a Merc at Alex Rodriguez, they have perfect service, communication, etc.. I regret the Purchase at Momentum West because of the horrible service, great car though. more
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