I hate to do this Because I spent 2 hours online reviewing Salons and this one was the "best!" Everyone raved about the salon. I am sure many people did get great results, and that's great for them. However, I am here to tell you about my personal experience... First of all the unprofessionalism I witnessed was bewildering. My appointment was for 10AM which I had scheduled 3 WEEKS prior!!!! When I got there... I waited and waited... I had some work to catch up on on my laptop so I didn't realize how much time had passed. after 45 minutes I asked the receptionist to call the stylist to see what the heck was going on. She said she was on her way so although I was steamed, I really needed my hair done and I was looking forward to the whole experience. I waited an HOUR AND FORTY MINUTES. I was so upset, I didn't know what to say. When she finally got there she didn't even greet me or appologize. She just asked the other stylist to take care of me. I wanted to go off but I was really sweet about it and simply went to her to ask what had happened since it was apparent she wsn't going to even acknowledge me. She simply said she didn't see my appointment in her calendar, so someone must have messed up.. WTF??? IS THAT ACCEPTABLE TO ANYONE ELSE???? Long story short I got my hair done by the other stylist who seemed knowlegable and gave me a cut and Silken. That Burned like HELL. I kept letting her know it was burning, but she said perhaps it was the steam and continued on. 2 days later, I was feeling through my head and noticed horrible raised boil like scabs in my scalp. My skin was burned and my hair infused with my scalp. It brought tears to my eyes as I felt the same on the other side, at lease 2 inches in length. I cried because once the scalp is burned, usually the hair doesn't grow back in that area because it is damaged.... I have had it !!! i just can't win... I tried really hard this time, but I am so tired of the ghetto, unprofessional, low standards and lack of quality. People always want to blame economy!
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