I had them come back (the owner wanted to right the wrong) and fix the issues and it is better then ever!! I was reluctant and was just going to call someone else. But wow the difference... Smells clean, a nice guy came who cares about the work he does, and he has many different cleaning products. With a spray bottle in each hand he undid the wrongs. It was like some carpet cleaning western and he was the sheriff. Everyone is due to have a bad apple in the bunch. It sucks that I had to deal with him.
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