I had a terrible experience today at this location. I typically get my hair cut at the Toni & Guy in The Woodlands, and have consistently wonderful experiences there with Jessica. At this salon, Michael (the "highest level" of stylists) cut my hair. I had a LivingSocial voucher for a haircut, and as soon as I pulled out my coupon the staff started treating me differently. Michael seemed to rush through my hair cut and had another girl style half my hair while he left to help someone else. Then he came back to rush through the rest. I asked for texturizing, but he barely touched my hair after he finished blow-drying it. Now my cut is blunt and somewhat uneven, and they put so much product in my hair it felt waxy and too-thick. I washed it as soon as I got home rather than enjoying the beautiful styling like I normally do when Jessica does my hair! While Michael was styling my hair he said things like "You have a lot of hair" and "Almost done!", like it was some kind of chore for him to do it. He even left it a bit damp when he was done so that my hair ended up being frizzy an hour later. When I checked out, the girl at the counter was mumbling and rushing through the process, even though I was purchasing products. I wasn't even sure when I was okay to go because the just tossed my receipt in the bag, pushed it toward me on the counter, and looked away to talk to a co-corker. I am extremely unhappy with both the service and my haircut, and will not be returning to this location ever again. I was shocked when Michael told me he typically charges $95 for a haircut- I would NEVER pay the haircut or service I received today.
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