I finally decided to review this business after my second bad experience with them. The first was when they replaced the metal "shank" in a pair of shoes for me. It was very expensive ($45 I believe) and the shank they put in did not make the shoe wearable again as the heel still wiggled all over when I walked. The second bad experience is when I just called to ask the price to replace the plastic tip of a woman's heel. I specified that they were just basic stilletto heels and she refused to give me an estimate. She just kept saying "show me, show me". I explained again the very BASIC standard heel, smallest stilletto and she was very rude and refused to give me any type of information. This was not a difficult request and she was VERY unhelpful...just wanted to get me to drive there so she could look at it. Why? It's an everyday, easy repair.
I would NOT reccomend spending your money here as the work quality is poor and their attitude is bad.
Thanks for reading and hope this saves you from a bad experience!
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