When I first got my puppy ,I took my pug there for a nail that was partially broken off afraid that I would hurt his paw if I clipped it off at the break. They charged me $150.00 for it and wrapped it in a special 30.00 splint. Now I realize that sometimes happens and when it does you can get a powder from the pet store that immediately stops bleeding for less than $10.00. I boarded them once there in an emergency and they questioned everything my other vet , who has a fabulous reputation, was doing. Without calling and verifying a pet record that was missing and they should have noticed upon check in, they without authorization prescribed shots and an emergency flea shot as well as put advantage on the pug with a severe history of skin irritations after he had already had his dose of advantage that month, which was very unhealthy to over prescribe to a special needs dog. They accused me of not taking care of him which made me feel terrible seeing my dogs are at the vet every other month for something ,and jumped to conclusions because of his itching, not knowing that he had a skin condition . If they would have called his primary vet or me first, they would have seen that he had been in several times that year for his skin condition, hardly neglect. I was repulsed by their behavior and would highly recommend anyone to go anywhere other than there, if its not an emergency. They prefer over billing to quality animal care.
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