I really appreciated the level of customer service I got when I requested a quote from ADT for the small business I work for. They came right out to do an estimate, were very thorough, and came back promptly the next day with a ladder to look at our control panel, which was placed above our ceiling tiles. He also quickly gave us a quote, and followed up a few days later. I was impressed with his professionalism and helpfulness. The representative's name is James Genereaux.
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