I went to Martin Tire because our family wants to support local business. Upon arrival I was helped quickly. I have to say the owner did not treat me (woman) in the same way he treated the men in the waiting room. He spoke down to me and repeated himself many times. He did treat everybody the same when it came to being pushy and gruff. I heard the owner tell one guy "you better get that fixed or it's gonna cause you big problems". This is right after he just explained he would have to wait till he got paid to have the repair done. I was told my car would be ready in a little over an hour for 4 tires and an oil change. What I got was a two hour and forty five minutes wait time and two broken center caps that will cost $22 each to replace. The owner handed then to me without an apology and just said I would need to replace them. What I did NOT get was friendly service or any guarantee beyond tread wear. In fact when I asked about free flat repair or free tire rotation he stated if come back and pay for an oil change THEN we rotate the tires and never adressed the flat question. My tires were over priced and the they charged $50 to balance and another $60 for labor. I won't go back and I am sorry I went there.
more