I have been going to this toys r us every year for the past 5 years to get my children birthday and christmas gifts. Well this past year my husband and I spent over $1000 on our childrens xmas gifts. One gift was a bike for my oldest son. We paid them to assemble it. When we went to go pick it up it had dings all over it. I addressed this issue with the management he said it was like that in the box here it is 2 days before xmas and he tells me that I will have to wait a day or two to get another one. After spending over $1000 and coming back to pick up and dinged up bike I was really upset. The manager said that he could see that I was having a bad day but would still have to pick up the bike another day. Needless to say I will not be going shopping here again and I got an even btter bike at WALMART the same night for half the price and it was already assembled and my son loves it!
more