Lets just say, dont believe everything you read. I desparately needed a new hot water tank installed and wanted someone who could do it right away. After calling around Roto-rooter in Buffalo said they could come right out and would give me an estimate at that time. After I booked appt I got on computer to search about Roto-Rooter and their cost and I found alot of negative postings so I started to panic after what I was reading so I called another place as a back up for another day just in case...But..when the Plumber arrived he was so friendly, he explained things, he understood our urgency and when he gave the estimate, I couldnt believe it, it was nothing like the postings stated. It was very reasonable, not even near what the postings were saying. So all I can say is they really do live up to what they say in their ad's. Customer service and the plumber were friendly, great and very helpful. Thank you Roto-Rooter for making a very stressful day not so stressful afterall.
more