My rental process went very smoothly from A to Z. It was my very first time renting a mobile home. I did my share of researching for better terms. I liked what I got with CamperRentalsUSA.
All the information on the web site and the e-mails I received from CamperRentalsUSA regarding my reservation was easy to follow. I was promised there were no hidden fees and there was none.
Picking up was easy. Originally our pick up time was 3:00PM but when I made a phone call and they let me come in at 1:00PM. We started earlier than expected.
The pickup and return location was near Los Angeles, a short shuttle ride from the terminal. The representative spoke perfect English. Our mobile home was new and clean. We finished our pre-rental check up quickly. I was well informed of the terms of returning our vehicle. I drove out of their parking lot within 20 min.
The mobile home was not as hard as I expected in terms of driving and parking. Although the trip computer on the vehicle was in Germany only, they did provide an English manual in the car. The inside was spacious enough for our family of 6, three adults, one teenager, one six year old, and a 17 month old baby. All the equipment and the compartments worked as they were supposed to. For six nights and seven days our family did not have any complaints.
Returning the vehicle went without any problem. I was ten minutes late but they said it wasn¡¯t a problem. I returned the vehicle with less amount of fuel than I drove off with but they said it was not much of a difference. I was not charged for the gas. The same representative came out of the office right away and we checked the vehicle thoroughly. I was informed that I need to pay for a torn window screen. I agreed and signed the paper. I checked with my credit card company and found out they deducted $50 for the broken window screen and returned the rest of my deposit within three days of the return. The whole returning process took less than 15 min. It felt like every process was clear and straightforward.
I
more