So, I have a habit of losing things. I'm on my 4th cell phone in the last 6 months. Recently, I had to call These folks to return to my apt and repair a lock that I had stripped at 4am after losing my keys. Not only did he offer me a "repeat customer discount" of about 15%, but he also offered to write the receipt to include the first repair they did (on my dead bolt) which our landlord had ridiculously refused to reimburse (despite multiple emails and phone calls detailing the security concerns)... Anyway, this guy is incredible and I rarely give out 5 stars but he totally deserves it.
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