Cesar Romo is quite exceptional in his customer service. I trust him implicitly when it comes to what work is needed and/or necessary. I have been a customer at your fine establishment for about 4 years now and Cesar Romo has been my Service Advisor. I found him to be knowledgeable about the mercedes product and goes out of his way to meet the expectations of his customers. My ML 320 has been serviced at your fine establishment since I met Cesar Romo. I am quite satisfied with the service rendered.
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